Introduction

This document sets out the terms and conditions ("Terms") governing the relationship between SaveOnWatts, a company registered in England and Wales under company number 15646558, and our customers. By using our products, services, and website, you agree to be bound by these Terms. We reserve the right to update or amend these Terms, our website, and any associated applications without notice. While we strive to ensure the availability and accuracy of our website and applications, we cannot guarantee uninterrupted service. We will endeavor to maintain accurate and up-to-date content but make no representations or warranties regarding its completeness or reliability.

Website and Internet Usage

You are responsible for your own internet security while accessing our website and applications. Where you have been provided with a username and password, you agree to treat this information as confidential and not to disclose it to any third party. Any unauthorised use of your account should be reported to us immediately.

Links to Third Parties

Our website and applications may contain links to third-party websites or resources. These links are provided for your convenience and do not imply endorsement or responsibility for the content, accuracy, or policies of these third-party websites. If you choose to follow these links, you do so at your own risk.

Links to Us

You may create a link to our website or applications, provided it does not damage our reputation or imply any form of association, approval, or endorsement on our part without prior written consent.

Communications

By expressing interest through our website or other communication channels, you consent to being contacted by us for purposes related to your inquiry. This may include phone, email, or other communication methods.

User Rights and Intellectual Property

All content on our website and applications, including text, graphics, trade names, and trademarks, is the property of SaveOnWatts or its licensors and is protected by copyright and intellectual property laws. Unauthorised use, reproduction, or distribution of this content is strictly prohibited.

Liability

1. Product Liability: SaveOnWatts acts solely as a reseller of home batteries, balcony and portable solar products, and a provider of energy advice. All liability for any damages, including but not limited to physical property damage, personal injury, or financial loss caused by the products, rests exclusively with the respective manufacturers. SaveOnWatts accepts no responsibility for manufacturing defects or operational failures of these products.

2. Third-Party Services: Where installation or other services are provided by third parties based on our recommendation or partnership, SaveOnWatts holds no liability for any damages, losses, or issues arising from their actions, negligence, or omissions. Customers are advised to conduct their own due diligence before engaging third-party service providers.

3. Sales, Solutions, and Installations: When SaveOnWatts sells a product, solution, or installation, all liability associated with the product, solution, or installation does not rest with SaveOnWatts or any of its employees but with the respective third-party provider or installer. Customers must adhere to the terms and conditions of the third-party provider and/or manufacturer. SaveOnWatts explicitly disclaims any responsibility for issues or damages arising from the use, installation, or performance of these products or services.

4. Website Usage: SaveOnWatts disclaims any liability for damage to your computer system, loss of data, or other technical issues resulting from the use of our website or associated applications. While we strive to ensure a secure online experience, we cannot guarantee the absence of malware or other harmful elements.

5. General Exclusions: SaveOnWatts shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products, services, website, or reliance on recommendations for third-party products or services. All interactions with third-party entities are undertaken at the customer’s own risk.

6. No Warranty: SaveOnWatts provides its services and recommendations "as is" without any warranties, expressed or implied, including but not limited to fitness for a particular purpose or merchantability.

Payment Terms

Payment for products and services provided by SaveOnWatts will be made in stages, as outlined below:

1. Deposit: A deposit of 10-30% of the total project cost is required upfront to secure your order.

2, Partial Payment: A partial payment will be due upon delivery of equipment or when installation begins, as agreed in the individual project terms.

3, Final Balance: The remaining balance must be paid upon completion of the installation and project handover.

This staged payment structure is designed to help customers spread the cost of the project over its duration. SaveOnWatts reserves the right to withhold further work or delivery if payments are not made as per the agreed schedule.

General Terms

1. Validity: If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

2. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the consumer resides.

By engaging with SaveOnWatts and using our products, services, or website, you acknowledge and agree to these Terms. If you have any questions or require clarification, please contact us at info@saveonwatts.com